Info – Policies

How long before I receive my order?
We require a minimum 10 day lead time to fill your order. Please keep in mind that, as with most businesses, this is calculated in business days . (Business days equals approx. 2 weeks) So, if you would like an idea when your order will ship, please start counting from the next business day after your order is placed and exclude Saturdays and Sundays. Please plan for additional time in transit – our zip code is 37217.

Large quantities
larger orders may require additional time due to stock on hand. We are a handmade, natural company and mass quantities are not sitting in a warehouse waiting to be ordered. Our soaps, for example, are made 12 pounds at a time and require proper drying time before they can be labeled. If you intend to place a very large order, we appreciate some additional advanced notice. You can email us at to inquire, when in doubt.

Is there a minimum order?
your first initial order is $150.00 at the wholesale prices.

How many do I have to order of each product?
all items require a minimum of 3 ordered per TYPE. In other words, if you are ordering aromatherapy candles and want lavender, you must order at least 3 lavender candles —- not just 3 candles in the aromatherapy line. You DO NOT have to order in multiples of three. Using the same example, you may order just 4 lavender candles and are not required to get 6, 9, 12, etc. As long as each item is ordered with 3 as the minimum (which is already set to default in the shopping cart), you may increase the number to any quantity you’d like.

Shipping Method
your order is shipped via UPS or USPS (post office) depending on the contents and weight. We should the option that is the most cost effective for you, according to the contents of your order.

Can anyone order?
A valid TAX ID number is required to order wholesale.

Retail Prices of Products
you are free to sell our products at whatever price you wish. However, please be aware that we do not print special labels and the retail price is printed on the majority of our products. Soap is the one product where the price is not printed on the label.

Credit Cards
We accept Visa, MasterCard, Discover, and American Express. Your credit card statement will read: Aromagregory Creative Inc.

Do you ship internationally?
Unfortunately, at this time, we only ship orders within the Continental United States.